FAQ

​What is waterless car washing? ​ Waterless car washing is a method of cleaning a car without using water. Instead, a special solution is used to loosen and remove dirt and grime from the car's surface. The solution is then wiped away with a microfiber cloth, leaving the car clean and shiny. ​ Why should I use waterless car washing? ​ There are many reasons to use waterless car washing. First, it is a more environmentally friendly option than traditional car washing. Waterless car washing uses no water, which helps to conserve water resources. Second, waterless car washing is more convenient than traditional car washing. You can have your car washed at home or at work, without having to drive to a car wash. Third, waterless car washing is just as effective as traditional car washing. In fact, many experts believe that waterless car washing can actually be more effective at removing dirt and grime from a car's surface. ​ How does waterless car washing work? ​ Waterless car washing uses a special solution that is designed to loosen, remove, and encapsulate dirt and grime from a car's surface. In our case, we spray the solution onto your car using portable sprayers and use very soft, plush microfiber towel is to wipe away the solution, along with the dirt and grime. ​ Is waterless car washing safe for my car? ​ Yes, waterless car washing is safe for your car. The special solution that is used is designed to be safe for all types of cars and their clear coats. ​ How often should I have my car waterless washed? ​ As much as you want! The frequency with which you have your car waterless washed might depend on how often you drive and how dirty your car gets. If you drive in dusty or dirty conditions, you may want to have your car washed once a week. If you drive in clean conditions, you may only need to have your car washed once a month. ​ What are the benefits of waterless car washing? ​ There are many benefits to waterless car washing. Some of the benefits include: Conserves water. We average only using 1/2 a gallon of water per wash More convenient. Leaves No Mess, so we can wash in even more places! Just as effective as traditional car washing Safe for all types of cars ​ How much does waterless car washing cost? ​ The cost of waterless car washing will vary depending on the size of your car and the type of service you choose. In general, waterless car washing is more expensive than traditional car washing. However, the cost of waterless car washing is still relatively affordable.

Where can I get my car Refreshed? If you're within 30 minutes of Downtown Dallas, Refresh Mobile Detailing can get your car cleaned! Get it done at your House, Apartment, Work, and even inside a Personal Garage or Residential Parking Garage. How does Refresh wash and detail a car inside a garage? We're equipped and specialize in maxing out client convenience, so this means using compact, portable tools that allow us to wash in tight spaces like between cars and inside garages. Also, our waterless wash wont make a mess, at most it will look like someone spilled a bit of their water bottle. Are there any restrictions to where I can get my car washed? Occasionally there may be areas we are not allowed to wash. Rarely we are asked to leave, but property managers of parking garages or some office parks can ask us to leave or wash your vehicle else where. We try our best to form partnerships to give property managers a peace of mind with insurance and make it a risk-free while adding value to their property by allowing us to wash there.

Payment is collected after the service is done so you have a chance to inspect. Our detailers will offer you a variety of payment options, in-person or via text, at the end of your service.

Are there possible Fees or Extra Charges? Fees and Extra Charges are possible, but our detailers will let you know as soon as possible if they're seeing a reason to charge a fee. This let's you consider if you'd like to proceed with service or only pay for what you received so far. For a full break down, see our "Terms of Service - Fees & Extra Charges." Why are there Fees and Extra Charges? Basically we charge a fee if it will take a significant amount of extra time and energy to get your vehicle cleaned than a usual client's vehicle. Any one of our fees can easily increase the time it will take to complete a detail by an hour and sometimes more. What can a Refresh Detailer request to charge a fee for? A fee can be charged for any of the following and multiple fees can be charged. - Pet Hair Removal $10 - $50 - Extra Dirty Fee (Outisde) $5-$20 - Extra Dirty Fee (Inside) $10-$50 - Trash Removal $5-$20 How is the price of the fee determined? Our Refresh Detailers will inspect and use their knowledge to estimate the amount of extra time and energy it will take to complete a detail. Typically, a client will receive a fee estimation in the form of a range, because the actual amount of time and energy may be less or more than our Refresh Detailer expects when the work actually begins. For example: Client has a thick layer of pet hair that is covering all carpets and floor mats. The Refresh Detailer will tell the client to expect a Pet Hair Removal Fee in the range of $30-$50.